London same day delivery before 4pm
Free UK Shipping over £50.00
Free Returns within 28 days
Customer Support 02077296272

Shipping & returns

London Delivery FREE

Mr.Start offers free same day delivery in London for orders over £50. The orders must be placed until 4pm to arrive on the same day. If order placed after 4pm they will be delivered next day until 12pm.

London postcodes valid for free same day delivery are:

E1-E18, EC1-EC4, N1-N22, NW1-NW11, SE1-SE28, SW1-SW20, W1-W14, WC1-WC2.

 

 

UK Delivery £5.64 | FREE for orders over £150

All parcels are sent via DHL on a next day delivery service.
We endeavour to dispatch orders place before 12pm on the same day, however this will be dependent on stock availability and demand.
All orders are sent via a next day DHL service and a signature will be required on delivery.
If for some reason you’re not home when DHL call, they will attempt redelivery twice and will leave you a contact card to reschedule a delivery.

 

 

International Delivery

Mr.Start delivers internationally, shipping to the vast majority of countries. All our deliveries are sent by DHL with a tracked and signed-for service. Shipping prices will be added upon Address entry.

 

 

 Returns

 

If you are in any way unhappy with your goods, items you want to return for a refund or an exchange will be accepted within 28 calendar days of delivery. Items returned outside of that period will only be refunded if the return has been authorized by our customer service team.

We also accept online returns in our London store, simply ensure that you fill out a returns form prior to your visit. We're happy to process all exchanges in-store but please note that all refunds will be processed online.

Please note that your statutory rights are not affected. 

We will only accept returns of items that are unused and returned with all original tags and packaging intact. We will not accept returns of items that have been worn or where the tags have been removed. You can send or drop your items with the completed Returns Form to:

 

Mr.Start
40 Rivington Street
London
EC2A 3LX
United Kingdom

 

We are able to arrange returns with DHL. Please contact a member of the team for more information. 

 

Christmas Gift Returns

Any items bought as gifts from Monday 23rd November can be returned for a refund, provided they are returned to Mr.Start by the 10th of January.

 

Returns for Sale Items:

If you are in any way unhappy with your goods, items you want to return for a refund or an exchange will be accepted within 14 calendar days of delivery.

We’re happy to offer an exchange, refund or credit note for any unwanted Sale items, provided the items are re saleable condition and provided that you obtain a Return number within 48 hours of receiving the order. Please note that your statutory rights are not affected.

 

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